Overpriced low quality jewerly. I purchased some gold chains from Zales and the chains keep breaking. Very low quality. I found other places online that have better quality at a lower price.
Hey there! I purchased a total of 4 pendants. I received 2 small ups boxes, excited I opened the first box, I pulled the first jewelry box and it was empty 😩 i opened the second box and it was also empty, at this point I’m shocked but still hopeful jewelry was inside ups box, took out the packing list carefully thinking it might be there, nope nothing, I looked good inside ups box, nothing. I checked, make sure I didn’t drop it just in case, nothing, I thought that’s weird maybe the jewelry is in the other ups box, I opened the second box and only one box with one pendant. Nothing else. I took a picture of what I received, and immediately contacted customer service https://zales.pissedconsumer.com/customer-service.html . The rep said it’ll take about 30 days to investigate.
Hey there! I purchased a total of 4 pendants. I received 2 small ups boxes, excited I opened the first box, I pulled the first jewelry box and it was empty 😩 i opened the second box and it was also empty, at this point I’m shocked but still hopeful jewelry was inside ups box, took out the packing list carefully thinking it might be there, nope nothing, I looked good inside ups box, nothing. I checked, make sure I didn’t drop it just in case, nothing, I thought that’s weird maybe the jewelry is in the other ups box, I opened the second box and only one box with one pendant. Nothing else. I took a picture of what I received, and immediately contacted customer service https://zales.pissedconsumer.com/customer-service.html . The rep said it’ll take about 30 days to investigate.